Subscription Cancellation
You may cancel your PostFast subscription at any time through your account settings. Here's what happens when you cancel:
- Your subscription will remain active until the end of your current billing period
- You will not be charged for the next billing cycle
- Your data will be retained for 30 days after cancellation
- After 30 days, your account data may be permanently deleted
Refund Policy
We offer refunds under the following circumstances:
- Within 7 days of purchase: Full refund if you're not satisfied with the Service
- Technical issues: If we are unable to resolve persistent technical problems that prevent you from using the Service
- Duplicate charges: Full refund for any accidental duplicate payments
How to Request a Refund
To request a refund:
- Email us at support@postfast.app with the subject "Refund Request"
- Include your account email and reason for the refund
- Provide your transaction ID or receipt (if available)
- Our team will review and respond within 3-5 business days
Refund Processing
Once approved, refunds will be processed as follows:
- Refunds are issued to the original payment method
- Processing time: 5-10 business days for credit/debit cards
- UPI refunds may take 3-7 business days
- Bank transfer refunds may take up to 14 business days
Non-Refundable Situations
Refunds will not be provided in the following cases:
- Requests made after 7 days of the original purchase
- Violation of our Terms of Service
- Partial month subscriptions
- Promotional or discounted subscriptions (unless otherwise stated)
Plan Changes
If you upgrade or downgrade your subscription:
- Upgrades: You'll be charged the prorated difference immediately
- Downgrades: Changes take effect at the next billing cycle
Contact Us
For any questions regarding cancellations or refunds, please contact us:
- Email: vasi@abdulvasi.me
- Phone: +91 7406000888
- Response time: Within 24-48 hours